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Main / Solutions / Infrastructure Solutions / IT Service Management

IT Service Management

Monitoring the various parameters, ensuring uptime, running administrative tasks, providing support and automating processes form the core of Management Systems. Softline has the expertise and experience in implementing following IT management systems:

  • Implementation of Service Desk and Service Automation Systems
  • Implementation of Maintenance Management and Business Continuity support systems
  • Design and Implementation of Availability Monitoring and Network Performance Systems
  • Implementation of Configuration Management System